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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daisha Fleming

March 18, 2026

5  out of  5
rating by Daisha Fleming
"We are so grateful for Darby and all of her knowledge! She made the transition of switching our homeowners and auto insurance so seamless! She was very prompt and helpful!"
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James Rockwell

March 13, 2026

5  out of  5
rating by James Rockwell
"Great customer service, so impressed with this interaction, customer for life!!!"
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Steve Floyd

March 7, 2026

5  out of  5
rating by Steve Floyd
"Top staff, and State Farm takes care of its customers"
We responded:
"Thanks Steve! We appreciate your business and appreciate you trusting us with your insurance needs! "
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Della Ethington

February 27, 2026

5  out of  5
rating by Della Ethington
"Heather and Justin have been a wonderful help to me. My needs were a bit unusual and they were willing to go the extra mile to help me get my policy customized to just what I want. I choose them because I wanted to support local and have been treated like a local! Thank you so much for all of your time, consideration, and help!"
We responded:
"Thanks so much for the kind words! Heather and the team do a great job of being accommodating to our customers needs. We appreciate you choosing us as your local agent! "
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Daniel Spurlin

February 27, 2026

5  out of  5
rating by Daniel Spurlin
"I’ve had nothing but a great experience with State Farm, Cadence has been wonderful to me and very helpful, and always manages to get everything done for me anytime I call!! Highly recommend her to anyone"
We responded:
"Thanks for the great review on Cadence! We appreciate you trusting us with your insurance needs!"
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Trudee Ellsworth

February 27, 2026

5  out of  5
rating by Trudee Ellsworth
"Darby is very helpful and friendly! She is a great asset to Justin Shelby State Farm! She always takes care of us when needed."
We responded:
"Thanks for the awesome review! Darby and the team do a great job of taking care of our customers!"
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Abby Ice

February 27, 2026

5  out of  5
rating by Abby Ice
"Darby was great to work with and made the entire process so easy and quick."
We responded:
"Thanks Abby! We appreciate you trusting us with your insurance needs!"
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Sammi Jo Ellsworth

February 27, 2026

5  out of  5
rating by Sammi Jo Ellsworth
"Darby is always helpful and knowledgeable on what is the best way to receive coverage."
We responded:
"Thanks Sammi Jo!! Darby and the team do a wonderful job of taking care of our customers!"
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Greg McKee

February 27, 2026

5  out of  5
rating by Greg McKee
"Shopping for insurance can be dreadful to be honest. Tammy made it so easy and pleasant! She answered all our questions to help ease our concerns. It was quicker than I had anticipated and best of all, it saved us money! State Farm is a trusted name and so isn’t Tammy Wade! Thank you for great professional help to begin our insurance history together!"
We responded:
"Thanks Greg! Tammy and the team here do an amazing job of taking care of our customers! "
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Jessica Neeley

February 20, 2026

5  out of  5
rating by Jessica Neeley
"Tammy Wade is awesome"
We responded:
"We think she is too!! Thanks for the awesome review and for trusting us with your insurance needs. "
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Bradley Allen

February 19, 2026

5  out of  5
rating by Bradley Allen
"Jennifer was very friendly & knowledgeable. All of our questions were answered & covered. Thank you!"
We responded:
"Great to hear! We appreciate you trusting us with your insurance needs!"
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Marianna_4242

February 18, 2026

5  out of  5
rating by Marianna_4242
"Great experience with State Farm. The office is professional and easy to work with, and Cadence is especially helpful in making everything smooth and straightforward"
We responded:
"Thanks for the kind words!! Cadence and the team take pride in being the best around! "
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Shelby Lynn Korte

February 18, 2026

5  out of  5
rating by Shelby Lynn Korte
"State Farm Justin Shelby is incredible! You will experience professionalism and kindness with anyone you talk to. Huge shoutout to Darby who is very knowledgeable with insurance !"
We responded:
"Thanks Shelby!! Darby and the team do an amazing job helping our customers!"
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Madison Barton

February 18, 2026

5  out of  5
rating by Madison Barton
"Easiest insurance company we’ve dealt with! Darby has been a great insurance agent. She is also timely and easy to communicate with!"
We responded:
"Thanks Madison! Darby and the rest of the team take pride in being easy to work with! We appreciate you trusting us with your insurance!"
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Tory Wade

February 16, 2026

5  out of  5
rating by Tory Wade
"Tammy, Telisha and Paul have been EXTREMELY helpful with a recent claim."
We responded:
"Tory, I’m glad the claims process went smoothly! The team here is always willing to help! "
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Angela Rodriguez

December 31, 2025

5  out of  5
rating by Angela Rodriguez
"These people are great they were reasonable. They’re good company. If I’m late they call me. I had totally forgot when I had fraud in my bank account and I had a automatic draft and they called me to let me know I missed the payment instead of charging fees or it to Cancel out my Insurance they do my Home and Vehicle with my home I did not know that I needed special insurance because we have a Nightly Rental and they even helped me with that. Or it wouldn’t have paid out that would’ve been scaryThanks. I appreciate it."
We responded:
"We appreciate you, Angela! As always let us know if we can help with anything or answer any questions for you!"
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Dallas

December 10, 2025

5  out of  5
rating by Dallas
"I have dealt with this agency for several years in my capacity as a body shop owner.They have always gone the extra mile to address any questions I had about a claim so I could get their customer's vehicles repaired. I have recently become a customer myself and they have been very helpful. (Special shout out to Telisha, although everyone I have dealt with has been great.)"
We responded:
"Thanks Dallas! We appreciate you and the good work you do for our customers! "
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Doug pursifull

November 18, 2025

5  out of  5
rating by Doug pursifull
"The lady's took great care in giving me a quote and working up a policy for me they where very knowledgeable and answered all my questions or concerns thanks"
We responded:
"Thanks for the kind words and 5 star review, Doug! We appreciate you trusting us with your insurance needs! "
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Christina Darji

October 8, 2025

5  out of  5
rating by Christina Darji
"STATE FARM HAVE BEEN VERY GOOD TO ME KIND UNDERSTANDING ECT THANKS STATE FARM!!!!🙌👏👌👍"
We responded:
"Thank you, Christina!! We appreciate you!"
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Feather Rhoads

September 16, 2025

5  out of  5
rating by Feather Rhoads
"Justin and all the ladies are great people 🦅They are all very friendly and great to talk with 🦅"
We responded:
"Thanks Feather! "
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Melissa McGaughey

September 8, 2025

5  out of  5
rating by Melissa McGaughey
"State Farm is AMAZING ❤️ I have had nothing but great experiences every time I’ve called and any time I’ve ever needed anything, like a good neighbor, State Farm was there."
We responded:
"Thanks Melissa! We think you’re pretty amazing too!"
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John Wagner

September 1, 2025

5  out of  5
rating by John Wagner
"Really great people very helpful and wonderful to talk to."
We responded:
"Thanks John! We appreciate you trusting us with your insurance needs! "
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Emily LaBoube

August 27, 2025

5  out of  5
rating by Emily LaBoube
"Justin and Tammy are always wonderful to work with. They’re both incredibly attentive and go above and beyond to help with anything we need. I’ve always felt supported and confident knowing they are handling our insurance. Outstanding service all around! I would highly recommend them."
We responded:
"Thanks Emily!! We appreciate you trusting us with all your insurance needs! "
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Harley Jones

August 12, 2025

5  out of  5
rating by Harley Jones
"I've had no issues with them in the years I've been with them. They've been fair and brutally honest which I appreciate. Straight to the point and helpful with any questions I've had."
We responded:
"Thanks Harley! Being honest, fair and friendly is what we are all about!"
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Elizabeth Clark

August 4, 2025

5  out of  5
rating by Elizabeth Clark
"The best insurance company I have found locally. The experience has been personal and they have been great. Thanks so much!"
We responded:
"Thanks Elizabeth!! We appreciate you trusting us with your insurance and financial needs! "