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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dani White

September 30, 2026

5  out of  5
rating by Dani White
"Heather is such a sweetie always so helpful with everything I need or have questions about. Love all my Shelby team members."
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Marianna_4242

September 30, 2026

5  out of  5
rating by Marianna_4242
"Great experience with State Farm. The office is professional and easy to work with, and Cadence is especially helpful in making everything smooth and straightforward"
We responded:
"Thanks for the kind words!! Cadence and the team take pride in being the best around! "
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Steve Waters

September 27, 2026

5  out of  5
rating by Steve Waters
"Delainey has been great! Thanks! The follow up and customer service has been great."
We responded:
"That’s great, Steve! Our team strives to offer an exceptional customer service experience. We appreciate you trusting us with your insurance needs. "
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crystle jordan

September 26, 2026

5  out of  5
rating by crystle jordan
"Tammy is a very courteous person. She was there providing me impeccable service as far as getting insurance. When question few days later Tammy was not available and that when I found out she had some personal situation going on. She never let that affect her ability of an amazing job."
We responded:
"Thanks, Crystal! Tammy and our team always try to offer the best experience possible. We appreciate you and your business! "
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Hey Hi

September 25, 2026

5  out of  5
rating by Hey Hi
"Tammy took the time to explain what I would be getting with my new insurance and was very kind and helped me out a lot.And I really appreciated"
We responded:
"We appreciate you trusting us to be your local insurance agent. "
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Carolyn Shell

September 25, 2026

5  out of  5
rating by Carolyn Shell
"Everyone is soooo nice."
We responded:
"We appreciate that, Carolyn! We try to offer the best customer service experience possible. We appreciate you! "
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Brandi Akers

September 24, 2026

5  out of  5
rating by Brandi Akers
"The people at State Farm are great. They are friendly everytime I go in there and they explain things to me if I ever dont no something. They are very helpful and go up and beyond to help me out when anything happens."
We responded:
"Thanks so much for the kind words, Brandi! We appreciate you trusting us to be your local insurance agent! "
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Gavyn1010

September 24, 2026

5  out of  5
rating by Gavyn1010
"Saved my life and quoted me super cheap!!!!!"
We responded:
"We love saving people money and offering them better insurance policies and service! We appreciate you! "
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Whitney Christeson

September 24, 2026

5  out of  5
rating by Whitney Christeson
"Very friendly staff, always helpful and easy to work with!"
We responded:
"Thanks Whitney! Our team works hard to be the best local insurance provider! We appreciate you! "
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Pat Caywood

September 24, 2026

5  out of  5
rating by Pat Caywood
"Great to work with Delaney in putting together our insurance on home & vehicles!"
We responded:
"We appreciate you trusting us with your auto and home insurance! "
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George

September 23, 2026

5  out of  5
rating by George
"Courteous attention to my inquiries and needs.

Went beyond what I considered the usual time and effort to make sure I was covered by a policy that is appropriate.

ThankYou So Much."
We responded:
"Thanks for the kind words, George! Our team strives to provide the best possible customer service experience possible! We appreciate you! "
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Bonnie Ward

September 23, 2026

5  out of  5
rating by Bonnie Ward
"Girls are friendly and helpful"
We responded:
"Thanks, Bonnie! We appreciate you!"
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owen Irish Beard sullins

September 22, 2026

5  out of  5
rating by owen Irish Beard sullins
"Was very nice and helpful"
We responded:
"Thanks Owen! We appreciate you and your business! "
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elijah nowlin

August 28, 2026

5  out of  5
rating by elijah nowlin
"awesome people good vibes and gettin stuff done!!"
We responded:
"Thanks Elijah! We appreciate you trusting us to be your local insurance company! "
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Kelly Temple

August 13, 2026

5  out of  5
rating by Kelly Temple
"The thought of changing my St Farm insurance from AZ to MO was a scary thought. Fortunately the young lady in the office made it so simple and easy, I was shocked. You don’t get customer service like this any more so thank you Heather for your help and patience."
We responded:
"Kelly, thanks so much for trusting us to be your new local insurance agency! We appreciate you and your support! "
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J.W.WildChild

August 1, 2026

5  out of  5
rating by J.W.WildChild
"Always a great experience because the greatest people are there."
We responded:
"We appreciate you choosing our agency to be your local insurance provider! "
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Gabriel Heidbrier

July 29, 2026

5  out of  5
rating by Gabriel Heidbrier
"Tammy is absolutely amazing quick and painless sign up"
We responded:
"I’m so glad Tammy was able to help you so quickly! We take pride in being as efficient and thorough as possible!! We appreciate you! "
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Cassius crawford

July 29, 2026

5  out of  5
rating by Cassius crawford
"Cadence was very professional and answered all of my questions."
We responded:
"I’m so glad Cadence was able to help you! We pride ourselves on being as professional and thorough as possible! We appreciate you trusting us with your insurance needs!"
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JASON MILHIZER

June 26, 2026

5  out of  5
rating by JASON MILHIZER
"Had the pleasure of working with Tammy Wade. She was very professional, very knowledgeable, and very pleasant. She made my insurance experience very nice."
We responded:
"Thanks Jason, Tammy has been a staple in our agency for over 20 years! We appreciate you trusting us with your insurance needs!"
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Trisha Peaks

June 26, 2026

5  out of  5
rating by Trisha Peaks
"I have several policies with State Farm and am always happy with their service. My agent Delainey is super sweet and always helpful with getting me answers to all my ridiculous questions. Talisha is also amazing going as far as contacting a doctor's office who was giving me issues due to not understanding my policy. Overall everyone is awesome and I highly recommend doing business with State Farm of Houston. (Ps...they all deserve raises 😉🤣)"
We responded:
"Thanks for the awesome review, Trisha! We appreciate you trusting us with all your insurance needs! (PS…they probably do deserve raises, I’ll see what I can do)"
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Mark Batchelor

June 4, 2026

5  out of  5
rating by Mark Batchelor
"She helped me with what I needed and was promptly about it. Easy to talk to."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Dallas

May 29, 2026

5  out of  5
rating by Dallas
"I have dealt with this agency for several years in my capacity as a body shop owner.They have always gone the extra mile to address any questions I had about a claim so I could get their customer's vehicles repaired. I have recently become a customer myself and they have been very helpful. (Special shout out to Telisha, although everyone I have dealt with has been great.)"
We responded:
"Thanks Dallas! We appreciate you and the good work you do for our customers! "
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David Terry

May 6, 2026

5  out of  5
rating by David Terry
"Very helpful and informative."
We responded:
"Thanks David!! We appreciate you and your business! "
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Tiffany Miller

April 29, 2026

5  out of  5
rating by Tiffany Miller
"Cadence was super helpful with my life insurance"
We responded:
"That’s great to hear, Tiffany! Congratulations on getting your life insurance in place! "
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Warren and Shannon Gray

April 29, 2026

5  out of  5
rating by Warren and Shannon Gray
"Absolutely love State Farm in Houston Missouri! Great team, great customer service 👏 👍 very knowledgeable and try to save you as much money 💰 as they can. Definitely recommend them!"
We responded:
"Thanks, Warren and Shannon! We’re grateful for your kind words and support. It means a lot to our team to know you feel well taken care of! 😊"